Our admission process is simple
We understand that reaching out for help can feel overwhelming. When you call us you will be connected to an intake specialist who will listen carefully and address your concerns, answer your questions and guide you through the admission process.
Your admission specialist is trained and will work with you confidentially over the phone to complete a pre-admission assessment—a 15-30 minute clinical evaluation of you or your loved one’s behavioral history (i.e. emotional factors, status, pattern of substance use, drug of choice, etc.) and emotional health issues (i.e. anxiety disorders, PTSD, OCD, depression, bipolar disorder, etc.).
The Crosby Clinic has relations with most insurance companies. We will collect most of your insurance and financial information in your initial assessment. Once our insurance specialist quickly verifies your insurance benefits and walks you through your co-pays and payment options, we check for availability with our retreats for private and shared suites. Crosby does not accept Medicare, Medi-Cal, Tri-Care or similar government programs.
Our staff will help you coordinate and book travel arrangements to the facility. Staff schedules your pick-up and transportation for family or companions to and from the facilities.
Your assigned coordinator will stay in contact with you and/or your family to ensure the admission process runs smoothly. Coordinators also stay in contact with the facility and our transportation staff, all of whom receive flight schedules and travel information. We arrange for patients to be picked up from the airport and driven to the facility, where a registered nurse and admission staff will be waiting for you.
After completing a Crosby treatment and rehab program, we can provide six months of daily follow-up nationwide and three years of tune-ups at no additional cost.